Our jewellery is made from premium-grade 92 Sterling Silver and thick pure 18k gold plating, of at least 0.2 microns (4x the industry standard). All our products are water-resistant, hypoallergenic and nickel-free.
Full details on our materials can be found here.
We're confident that our pieces will last. Which is why we offer a 2-year warranty with all our products.
For 2 years from the date of purchase, we’ll take care of your product if any damage to the material or issues relating to the workmanship of the jewllery occurs.
Please note that discolouration, oxidation, and tarnishing are all inherent and inevitable characteristics of plated jewellery that can occur over time. With proper care, tarnishing can be avoided. Learn more here.
All our products are designed in the UK. However, so we can keep cost to consumers down, we do not craft our items here.
Our products are crafted in China, at a carefully chosen jewellery specialists. For some, China has a reputation for lower quality products, however, this is a misconception. In fact, many premium jewellery high-fashion brands also craft their jewellery in this region.
We use the very best crafters in the business, and regularly inspect working conditions and product quality. You can rest assured that ethical treatment of staff and environmentally friendly processes are of great importance to us.
Follow up question - where does the jewellery ship from?:
Depending on stock levels, our products ship from our warehouse partners in the US, UK or Australia. If we are taking pre-orders or during times when our main centres are sold out, we will fulfill orders from our consolidating warehouse in China. This means customers receive their products in the quickest possible timeframe.
A note about where we make our jewellery: