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    Refund policy

    Pixie Wing is committed to making sure our customers enjoy the best shopping experience possible.


    Which is why, we offer a satisfaction guarantee on our products.

     

    30 Days
    Returns are accepted on all unworn, undamaged items within 30 days of the purchase date.

    Original Packaging Required
    Please note that there will be a $10 USD charge if you fail to return the item(s) back with its original packaging.

    Return Shipping Cost
    Return shipping fees are the customer's responsibility. We are working on a solution to provide free returns for the UK and the USA/Canada. This is expected to be in place by July 2023.
    Need help?
    Check out our FAQ page or email us.


    START A RETURN

    To begin the return process, please contact us with your order number at info@pixiewing.com


     

    EXCHANGES


    30 Days
    Exchanges are accepted on all unworn, undamaged items within 30 days of the purchase date.

    Original Packaging Required
    Please note that there will be a $10 USD charge if you fail to return the item(s) back with its original packaging.

    Return Shipping Cost
    Return shipping fees for exchanges are the customer's responsibility. We are working on a solution to provide free returns for the UK and the USA/Canada. This is expected to be in place by July 2023.

    Need help?
    Check out our FAQ page or email us.


    START AN EXCHANGE

    To begin the return process, please contact us with your order number at info@pixiewing.com

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