Our 2-Year Warranty ensures your Pixie Wing purchase is fully protected for two years. To use your warranty, email us at info@pixiewing.com with a description of the issue and a picture of the product. Upon evaluation, we’ll send a replacement or issue reimbursement based on your country of residence. Though we extensively test our products, our warranty may be applied against tarnishing, allergic reactions, water damage and breakage. We want our customers to shop in total confidence and pride ourselves on our industry-leading customer service.